FAQ's

How does the site work?
Our website works just like any other ecommerce website. Each time you add a product to your basket you are shown the contents of your basket and the total value of your order.
If you want to change the quantity of a product in your basket, simply go to the basket, update the quantity of the item in question and click 'Update row'.
If you want to delete an item from your basket you can check the 'delete' checkbox next to the item in question and click 'Update row'. The item will then be removed and the postage recalculated.

How do I pay for my goods?
You can pay online with any major credit card. Upon receipt of your order we will send you confirmation by e-mail confirming the order, our stock availability and an estimated delivery schedule. Alternatively you can order by phone 01922 632888 where our staff will be happy to advise you on your selections.

What if I do not want to give my credit card details over the internet?
Our payments are handled by WorlPay - leaders in secure online payments. If however, you are not happy giving your credit card details to WorldPay then you can place an order online and telephone us to make a credit or debit card payment. Telephone Order line 01922 632888

Can I collect my goods rather than paying for delivery?
Yes. Place your order via our telephone order line 01922 632888. We will then send you a confirmation of your order and an estimated collection date. Once your goods have arrived we will contact you to collect your goods. You will then have 14 days to collect your goods. When collecting please present your email confirmation to us. Warehouse opening hours are Monday to Friday 9am – 6.00pm and Saturday 9am - 1pm.

You can collect from:
Green Lane Interiors
154 Green Lane
Birchills
Walsall
​WS2 8LE
 


How much does it cost to deliver?
All the items that we sell on this website being delivered to England and Wales are divided into just two categories - Small or Large. Small items are sent by recorded parcel post, and are charged at a rate of £7.99. Large items are delivered either on our own vans or on pallets by a carrier company, and are charged at £36.99.
If you order more than one item, you will only be charged once based on the price of the largest item included in your order, no matter how many items are included in the order.
 

Where do you deliver?
We deliver to Scotland, England and Wales. We do not deliver to Ireland or Northern Ireland. Scotland deliveries will incur a surcharge of £10 for small items and £30 for large items.
 

What if there is a fault with my goods?
Please refer to the Terms and Conditions.

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